terms

Booking & Reservation Terms & Conditions

  • All Deposit is Non Refundable
  • All payment in Ringgit Malaysia (RM)
  • Cancellation & Postpone is ONLY allow 14 days before the travel day
  • Postpone is only allow in the same year of season calendar
  • All Scuba Diving Courses, Fundive, Boat Transfer, Room accommodation rates is NOT include Insurance
  • Fun Divers MUST show to Octo Crew the Diving Card/eCard. Fail to proof the card/e-card, we have the right to NOT allow you for Diving
  • Dive Site will decide by Certified Guide/Instructors based on weather, sea condition and divers performance
  • Dive Guide/Instructor have a right to NOT allow you for diving IF you have a Bad attitude and Not listen to the Instruction
  • Scuba Course is based on performance based – Fail to complete all the exercise is Non Refundable
  • Scuba Course is based on performance based – Fail to complete all the exercises need to extend stay (based on availbility or need to revisit back to complete all the exercises within 90 days)
  • Scuba Course is Not Transferable to other person (Name Change)
  • Booking Reservation without deposit is consider Not Confirm
  • Room Check-in Time at 2pm – Room Check Out time at 11am (GMT+8)
  • All Guess Not allow to bring Pets, Livestock, No Drugs & Alcohol, flammable liquid, bio hazard, heavy machinery, any kitchen utensils for cooking purpose, any other items which may disrupt directly or indirectly our Divers or Hotel Guess.
  • Octo Diver reserves its absolute rights to commence any legal action or proceedings against the guests in relation to any damages incurred to the rooms or to the property while in the premise. Octo Diver also reserve it’s absolute rights to charge the credit card of the said damages incurred to the rooms or to the property without any notifications and if such costs of damages are unable to recover fully from the credit card, Octo Diver shall commence a legal proceedings against the guests without prior notice.
  • You are personally responsible for your luggage & personal belongings
  • Equipment Rental Usage is your responsibilities, Lost, Missing and Damage we will charge you accordingly